Hiring: Senior Program Manager / Account Manager Company: CapTech Location: Philadelphia, PA Job Posted Time: 2026-09-15 14:40:46 Employment Type: On-site Target Skills & Keywords : Accessibility, Agile, Change Management, Program Management About the job Experience: •8 years of experience in project or program management role, preferably with full agile development life cycle experience. •Minimum 8 years of experience in project or program management role, preferably with full agile development life cycle experience. Required Skills: •Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions. •Lead cross-functional delivery teams to deliver impactful business outcomes. •Develop integrated plans to establish, monitor, manage and report key milestones and deliverables. •Actively facilitate and support triage and resolution of critical program or project issues and scope changes throughout the project phases. •Develop a trusted advisor relationship with key client stakeholders and executive sponsors •Build and maintain strong, long-lasting customer relationships. •Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project. •Advocates for digital accessibility and inclusive design practices in all projects and client interactions. Qualifications: •Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience •Proven account management or other relevant experience. •Demonstrated track record of successful ability to manage large and complex consulting engagements. •Demonstrated capacity to assess client needs, identify omissions and gaps, and design optimal solution. •Creative thinking and seeking innovative solutions to complex technical/business problems. •Demonstrated capacity to establish immediate credibility with clients, build consensus, and achieve goals through influence. •Excellent communication skills, listening, negotiation and presentation skills. •CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs. •Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths •Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!