Hiring: Senior Product Quality Analyst - AI Voice Company: Spotify Location: New York, NY Job Posted Time: 2026-09-09 17:56:38 Employment Type: Full-time Target Skills & Keywords: Product Quality, AI Voice Evaluation, Data Curation, Evaluation Rubrics, Qualitative & Quantitative Evaluation, MOS-style Evaluations, Voice & Audio Quality, Naturalness, Tone, Pacing, Pronunciation, Accent, Generative AI, Speech Technology, Benchmarking, Stakeholder Communication, Vendor Management Experience: - Experience in product quality, evaluation, data curation, or a closely related field where human judgment is used to assess model or product performance - Comfortable designing and running both qualitative and MOS-style evaluations and synthesizing results into actionable insights - Experience working autonomously and establishing evaluation processes and cadence over time Required Skills: - Ability to independently define evaluation criteria and turn subjective qualities into clear, repeatable rubrics - Understanding of voice or audio quality, including naturalness, pacing, tone, accent, and pronunciation (or ability to develop that expertise quickly) - Strong judgment and ability to maintain a consistent quality bar while balancing different product requirements, markets, and stakeholder perspectives - Clear communication across creative, technical, and product teams; ability to act as a reliable point of contact for internal partners and external vendors - Curiosity about generative AI, speech technology, and the evolving AI voice landscape, with the ability to translate industry changes into meaningful benchmarks Qualifications: - Proven ability to own and define quality bars for AI voice models across products, audiences, languages, and use cases - Skilled at planning and carrying out evaluation campaigns and turning findings into clear recommendations - Experience benchmarking AI voices against third-party models and competitors - Ability to help determine quality trade-offs as products expand into additional languages and regions - Strong collaboration skills with voice experts, machine learning teams, product partners, and vendors - Based in New York or Los Angeles (flexible hybrid work environment) Compensation: - Base range: $114,486–$163,552 USD, plus equity - Benefits include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!