Hiring: Senior Product Quality Analyst - AI Voice Company: Spotify Location: Los Angeles, CA Job Posted Time: 2026-09-09 17:56:38 Employment Type: Full-time Target Skills & Keywords: Product Quality, Evaluation, Data Curation, AI Voice, Speech Technology, Generative AI, MOS-style Evaluations, Qualitative & Quantitative Research, Voice/Audio Quality, Benchmarking, Rubric Design, Naturalness, Tone, Pacing, Pronunciation, Accent, Audio Quality, Cross-functional Collaboration, Vendor Management Experience: - Experience in product quality, evaluation, data curation, or a closely related field where human judgment is used to assess model or product performance - Comfortable designing and running both qualitative and MOS-style evaluations and synthesizing results into actionable insights - Understanding of voice or audio quality (naturalness, pacing, tone, accent, pronunciation), or the ability to develop that expertise quickly - Experience working autonomously and establishing evaluation processes and cadence over time Required Skills: - Independently define evaluation criteria and turn subjective qualities into clear, repeatable rubrics - Design and run qualitative and MOS-style evaluations; synthesize findings into actionable insights - Own and maintain a consistent quality bar across products, audiences, languages, and use cases - Plan and carry out evaluation campaigns, turning qualitative and quantitative findings into clear recommendations - Benchmark AI voices against third-party models and competitors - Determine appropriate quality trade-offs across languages and regions - Communicate clearly across creative, technical, and product teams; serve as a reliable point of contact for internal partners and external vendors - Translate industry changes in generative AI and speech technology into meaningful benchmarks Qualifications: - Strong judgment and ability to maintain a consistent quality bar while balancing different product requirements, markets, and stakeholder perspectives - Comfortable working autonomously, identifying what needs to be evaluated and establishing processes and cadence - Curious about generative AI, speech technology, and the evolving AI voice landscape - Role based in New York or Los Angeles; flexibility to work from home with some in-person meetings Compensation: - United States base range: $114,486–$163,552 USD, plus equity - Benefits include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!