Senior Product Manager - Journey Monitoring

Datadog - New York, NY

Hiring: Senior Product Manager - Journey Monitoring Company: Datadog Location: New York, NY Job Posted Time: 2026-09-03 10:44:55 Target Skills & Keywords : Accessibility, Amplitude, Datadog, Dynatrace, New Relic, Product Management, SQL, SaaS, Spring About the job Experience: •5+ years of experience in B2B SaaS Product Management, with at least some of it spent on data-intensive, analytics, or digital experience monitoring products. Required Skills: •Strategically drive product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation. •Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the Digital Experience Monitoring (DEM) products. •Deeply understand the needs of distinct key personas: SREs and engineers (who monitor uptime and troubleshoot technical performance), product managers (who track conversion and investigate behavioral drop-offs), and business leaders (who care about outcomes and revenue impact). •Design the functional observability layer that makes end-to-end flow monitoring intuitive — including the auto-discovery of user journeys from real traffic, Experience Level Objectives (XLOs), and seamless Bits AI integrations for automated root-cause investigations. •Define how behavioral data and technical data come together to automatically surface whether a drop in conversion is caused by a technical failure (like a breached SLO) or a behavioral friction point. •Engage directly with early customers and internal dogfooding users to iterate on usability, refine the journey map, and optimize the cross-sell and up-sell paths for customers with partial DEM product adoption. •Independently research the competitive landscape across digital experience and business process monitoring vendors like Dynatrace, New Relic, Contentsquare, and Amplitude. •Interface directly with GTM teams to define positioning and messaging that establishes Journey Monitoring as the shared unit of analysis across engineering, product, and business teams. Qualifications: •You have domain knowledge of Real User Monitoring, Synthetics, Product Analytics, Application Performance Monitoring (APM), and how to bridge the gap between technical metrics and business outcomes. •Strong analytical skills - you can write SQL, interpret complex data, and use data to drive product decisions. •You have a strong sense of ownership with an entrepreneurial mindset - this requires someone comfortable with ambiguity and speed to push a major new capability to General Availability. •Sharp communication skills with the ability to interact with technical stakeholders and executives alike. •Bachelor's Degree in Engineering, Computer Science, Data Science, or equivalent experience is a plus. •New hire stock equity (RSUs) and employee stock purchase plan (ESPP) •Continuous professional development, product training, and career pathing •Intradepartmental mentor and buddy program for in-house networking •An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) •Free, global Spring Health benefits for employees and dependents age 6+ Compensation: •$192,000 - $240,000 / year •New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!