Senior Product Manager, Customer Platform

Energy CX - Chicago, IL

Hiring: Senior Product Manager, Customer Platform Company: Energy CX Location: Chicago, IL Job Posted Time: 2026-09-16 18:46:57 Target Skills & Keywords : Change Management, Data Pipeline, Product Management, SQL, Stakeholder Management About the job Experience: •7+ years of product management experience, including product leadership (Senior Product Manager, Director, or senior PM with P&L/roadmap ownership) Required Skills: •Own the product roadmap and vision for the customer-facing platform, translating energy purchasing and tracking into an interactive, real-time interface •Partner with Engineering, Design, and Quantitative Strategy to define data visualizations, live pricing displays, and interactive tools that make complex energy market data intuitive for clients •Gather requirements directly from clients, Sales, and Customer Success to identify what drives engagement and decision-making on the platform •Write detailed product requirements and specs, and work closely with engineering to ship features that measurably improve client engagement and retention •Define and track success metrics (engagement, retention, feature adoption) and use data to prioritize the roadmap •Drive integration with underlying market data and pricing infrastructure to ensure the platform reflects real-time, accurate information •Lead change management and adoption efforts to ensure new platform capabilities land well with clients and internal teams •Required: hands-on experience building fintech, trading, or brokerage-style interfaces — e.g., trading terminals, portfolio dashboards, brokerage apps (Bloomberg, Robinhood, E*TRADE, similar), or comparable real-time financial data products Compensation: •$115,000 - $200,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!