Hiring: Senior Product Designer Company: Customer.io Location: United States Job Posted Time: 2026-09-10 14:34:13 Employment Type: Remote Target Skills & Keywords : Design System, Interaction Design, SaaS, Zoom About the job Experience: •5+ years of product design experience with a portfolio demonstrating craft, ownership, and a clear point of view on shipped work. Required Skills: •Hi, my name is Matt Wensing, VP Product & Design at Customer.io, and I’m looking for a Senior Product Designer to own the design of a product area end to end — from strategy through shipped pixels. •Design Craft over decoration — we care about interactions that work, flows that don’t lose users, and systems that hold up over time. •Ownership through implementation — you don’t hand off and walk away. You close the gap between design and shipped product, including in code when that’s the right tool. •AI as a design factor — we expect a thoughtful perspective on how AI changes interaction models, not just awareness that AI exists. •Candor in critique — we give and receive honest feedback because it’s the fastest path to better work. •Systems thinking over one-off solutions — we build patterns, not just screens. •Own the design of a product area end to end — strategy, flows, edge cases, and shipped quality. •Design flows, not just screens — identify where users will get stuck before they do, and treat self-service (onboarding, activation, recovery) as a primary discipline. Compensation: •$171,000 - $193,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!