Hiring: Senior Product Designer Company: New York City Office of Technology & Innovation Location: Brooklyn, NY Job Posted Time: 2026-09-12 07:39:27 Target Skills & Keywords : Accessibility, Content Design, Design System, Information Architecture, Interaction Design, MVP, TestNG About the job Required Skills: •Lead end-to-end design on resident-facing products, from concept to launch, owning user research, interaction design, content design, and visual design. •Move quickly through rapid prototyping, usability testing, MVP iteration, pilot, and public launch, making pragmatic tradeoffs between scope, quality, and timing. •Plan and conduct user research with New Yorkers, including interviews, usability sessions, and field visits, and synthesize findings into actionable choices for the team. •Design clear user flows, information architecture, wireframes, and high-fidelity interfaces, and help build prototypes to test interactions. •Practice plain-language content design, turning complex eligibility rules, legal language, and agency processes into product copy that is clear, accurate, and easy to act on. •Partner with product managers, engineers, user researchers, and other OTI employees on day-to-day product decisions, and contribute to scoping and prioritization. •Work directly with agency staff, policy advisors, and legal counsel to translate complex rules and regulations into experiences that are easy to use. •Build accessibility into the design process from the start and partner with engineers to ship products that meet the city's quality and accessibility standards. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!