Hiring: Senior/Principal Product Manager Company: RingCentral Location: Belmont, CA Job Posted Time: 2026-09-17 00:42:42 Target Skills & Keywords : Fine-tuning, GDPR, HIPAA, LLM, PCI DSS, Product Management, Quality Assurance, R, SOC 2, SQL, SaaS, Webhooks About the job Required Skills: •Define and ship the platform layer that lets an AI agent reason over a goal, call real business systems, respect enterprise guardrails, hand off to a human with full context, and be evaluated with the same rigor a contact center applies to its best people. •Do it at a company that already owns the voice channel, the enterprise relationships, and the distribution — which means your decisions reach production traffic quickly, and mistakes are expensive. •If you have built agent platforms, agent builders, agent-assist products, or CX automation at a company competing in this category, you will recognize most of this description. •Not own all four equally on day one — you and your leadership will sequence them — but you are accountable for how they fit together. •Run design partner programs, sit inside real deployments, listen to real call recordings, and bring back the difference between what customers say they want and what their operational data shows. •Prototype agents yourself in our own tooling. •Make explicit calls about what we are not building, and defend them to Sales and to executives with evidence rather than opinion. •Bring those teams in early rather than clean up afterwards. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!