Hiring: Senior Practice Manager Company: Howard Brown Health Location: Chicago, IL Job Posted Time: 2026-09-11 11:37:50 Employment Type: Remote Target Skills & Keywords : EHR, Epic Systems, Microsoft Excel, Microsoft Office About the job Required Skills: •Manages the day-to-day operations of a health center(s) and serves as the single point-of-contact for all facilities and safety matters. •Manages all direct reports and communicates expectations, monitors and manages performance, and provides coaching, feedback, and development opportunities on a regular basis. •Ensures the center’s compliance with OSHA, IDPH, and other regulatory agency standards in partnership with the center’s Medical Director. •Ensures the highest standard of customer service and conducts investigations to evaluate and address staff and patient compliance and related issues. •Plans, organizes, and conducts monthly staff meetings to review the center’s operations performance and related outcomes. •Ensures the coordination of workflow and daily schedules and adheres to Patient Centered Medical Home (PCMH) principles and practices including the implementation of daily team huddles. •Ensures adherence with organizational policies related to safety, clinical service delivery, human resources management, and quality improvement. •Participates as an active member in organization-wide quality and performance improvement initiatives. Qualifications: •Bachelor’s degree in healthcare, business administration, or related discipline required. •Minimum seven (7) years operation management experience required. Of the seven (7) years experience, at least three (3) years progressive healthcare management experience including direct people management required. •Knowledge of Patient Centered Medical Home (PCMH) principles and practices •Demonstrated capacity to create a patient-centered environment that recognizes values and advances the organization’s mission •Demonstrated capacity to maintain knowledge of current practices and the roles and functions of patient care team members directly reporting to the Senior Practice Manager •Demonstrated capacity to maintain knowledge of current practices and the roles and functions of patient care team members, on-site or remote, not directly reporting to the Senior Practice Manager •Demonstrated proficient and functional customer service and client orientation skills •Demonstrated capacity to handle and maintain highly confidential information with professional maturity •Demonstrated skill at analytical and critical thinking •Demonstrated capacity to make timely, independent decisions demonstrating responsible judgement Compensation: •$92,500 - $95,275 / year •Flexible work environment (work from home / hybrid options) •PTO Exchange allows employees to turn unused PTO into liquid assets Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!