Senior Order Management Specialist
ALL.SPACE - Muscle Shoals, AL
Hiring: Senior Order Management Specialist Company: ALL.SPACE Location: Muscle Shoals, AL Job Posted Time: 2026-09-13 15:08:55 Target Skills & Keywords : Microsoft Excel, Project Management, Systems Integration About the job Experience: •3-7 years of experience in Order Management, Sales Operations, Business Operations, Fulfilment, Supply Chain, or Customer Operations. •Proven experience designing operational workflows and business processes. Required Skills: •Manage customer orders from receipt through fulfilment to shipment, monitoring progress and proactively manage risks, delays, and dependencies. •Act as the operational liaison between Sales, fulfilment, quality, logistics, Engineering, Manufacturing & Service Delivery. •Ensure alignment of customer commitments with operational capacity, maintaining accurate stock control and proactively escalating missing or delayed deliveries. •Act as the business owner and super-user for ERP, CRM and partner with IT teams and vendors to enhance business systems and resolve operational issues. •Create and manage workflows, approvals, notifications, and reporting structures within ERP and CRM platforms. •Define, develop, and maintain operational KPIs and dashboards and produce weekly and monthly operational reports. •Lead continuous improvement initiatives focused on scalability and operational excellence. •Advanced ERP and CRM administration. Qualifications: •Bachelor's Degree in either Business Administration, Operations Management, Supply Chain Management , Information Systems or Engineering Compensation: •Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!