Senior Operations Engineer

Cotiviti - United States

Hiring: Senior Operations Engineer Company: Cotiviti Location: United States Job Posted Time: 2026-09-10 13:44:37 Employment Type: Hybrid Target Skills & Keywords : AWS, Azure DevOps, C#, CI/CD, CloudWatch, Datadog, EKS, GitLab CI, Grafana, HIPAA, HTML, Helm, Java, Jenkins, Kubernetes, Linux, Perl, Prometheus, SQL, T-SQL, Windows Server About the job Experience: •5 years of experience reading and writing relational database queries using T-SQL or ANSI-SQL •5 years of hands-on experience developing or supporting applications using one or more of the following technologies/languages: COM, VB, Jscript, Java, Perl, C# or VB. •5 years of experience working with EDI and EDI systems, knowledge of HIPAA and Enrollment Management within Healthcare domain. •5 years of experience working with HTML/XML. •5 years of experience working with code, such as code debugging, analyzing defects within code. Required Skills: •Provide senior technical and operational support to enterprise clients for product-related issues across hybrid environments spanning legacy Windows, Linux, and Kubernetes-based infrastructure, including deep-dive root-cause analysis on complex, multi-tier system defects. •Respond to customer inquiries via email and phone promptly and professionally. •Host online troubleshooting and investigation sessions on customer production environments running on legacy Windows and Linux servers as well as Kubernetes-orchestrated infrastructure. •Collect and document all necessary problem details, logs, and diagnostic data pulled from legacy Windows/Linux hosts and Kubernetes cluster telemetry alike to drive effective, evidence-based resolution. •Successfully reproduce customer-reported issues in controlled test environments spanning legacy Windows/Linux systems and containerized Kubernetes platforms for root-cause analysis. •Develop custom utilities, workarounds, and new solutions to resolve critical issues and improve product functionality across both legacy on-premises infrastructure and modern containerized platforms. •Implement fixes for defects identified during troubleshooting or reported by customers and validate fixes through automated test suites prior to release. •Design, build, and maintain CI/CD pipelines (e.g., Jenkins, GitLab CI, or Azure DevOps) to automate build, test, and deployment of application code, hotfixes, and service packs across legacy Windows/Linux servers and Kubernetes environments. Qualifications: •Bachelor’s degree in Computer Science, Information Technology or equivalent work experience. •Demonstrated capacity to analyze complex problems, interpret data, and make decisions. •Maintaining accuracy and precision in tasks. •Identifying issues, evaluating options, and implementing solutions. •Capacity to quickly learn new technologies, processes, and tools. •Understanding and conveying technical concepts clearly. •Demonstrated capacity to work under pressure and handle multiple priorities. Compensation: •$107,000 - $128,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!