Hiring: Senior NPI Quality Engineer (Hardware) Company: WHOOP Location: Boston, MA Job Posted Time: 2026-09-10 11:48:43 Employment Type: Contract Target Skills & Keywords : Product Management, R, Risk Management, Root Cause Analysis, Systems Engineering About the job Experience: •7+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or similarly complex hardware. Required Skills: •Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness. •Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer requirements into quantifiable specifications via Product and Engineering Requirement Documentation. •Lead quality planning activities including DFMEA, CTQ definition, reliability planning, validation and verification strategy, process capability, measurement system analysis, and launch readiness reviews. •Partner with Supplier Quality to drive quality excellence across the supplier network and contract manufacturers via engineering drawings and design files review, robust quality control plan and process capability improvement •Drive structured problem solving using data-driven methodologies and statistical engineering to investigate product and manufacturing risks, implement corrective actions, and continuously improve product quality across development programs. •Represent Product Quality in cross-functional program reviews, communicating quality status, launch readiness, key risks, and mitigation plans to engineering and operations leadership. •Contribute to the evolution of WHOOP's Product Quality systems, standards, metrics, and operating mechanisms while mentoring peers and helping raise the technical bar across the Product Quality organization. •Willingness and able to travel up to 15% internationally to partners, suppliers, and contract manufacturers Qualifications: •Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline. •Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods. •Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem solving. •Demonstrated capacity to thrive in a fast-paced, highly collaborative environment while managing multiple programs and competing priorities. •Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. •This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. •Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!