Hiring: Senior Manager, WPO & Facilities Company: Compass Location: Boston, MA Job Posted Time: 2026-09-15 14:27:42 Employment Type: Contract Target Skills & Keywords : Maven, Program Management, Project Management, Vendor Management About the job Experience: •7-10 years in Workplace Operations or Facilities Management. •5-7years directly managing team members. •10 years in Workplace Operations or Facilities Management. •7years directly managing team members. •6+ years of project management experience, including 4+ years leading enterprise workplace/facilities programs. Required Skills: •Team Leadership & Talent Management (20%) •People Management (15%): Lead, mentor, and empower up to eight direct reports. Define onboarding plans, establish KPIs, provide continuous training, and drive team performance to support career growth and operational excellence. •Hiring & Development (5%): Approve roles, direct hiring strategies, and lead engagement activities for the regional workplace operations team. •Workplace Experience (10%): Ensure high-touch, responsive service delivery to real estate agents, staff, and visitors across all offices in the portfolio. •Maintenance & Operations (10%): Direct comprehensive maintenance programs governing interior and exterior building conditions, systems, and overall aesthetics. •Metrics & Service Improvement (10%): Analyze work order metrics and performance data to resolve service gaps, fix recurring issues, and improve operational productivity. •Data & Portfolio Accuracy (5%): Maintain accurate real-time office and facility data across company management systems. •Financial Management & Strategic Planning (15%) Qualifications: •People Leadership: 5-7years directly managing team members. •Project & Program Management: 6+ years of project management experience, including 4+ years leading enterprise workplace/facilities programs. •Domain Expertise: Strong background in soft/hard facilities services (catering, janitorial, security, MEP maintenance) and familiarity with lease operations. •Vendor Management: Proven track record in supplier negotiation, contract administration, and SLA enforcement. •Core Competencies: Exceptional problem-solving, strategic decision-making, and written/verbal communication skills. Ability to work autonomously while leading distributed teams. Compensation: •$115,000 - $135,000 / year •Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!