Senior Manager, Transportation Operations & Customer Strategy

Capital Logistics Group - Jacksonville, FL

Hiring: Senior Manager, Transportation Operations & Customer Strategy Company: Capital Logistics Group Location: Jacksonville, FL Job Posted Time: 2026-09-15 12:46:07 About the job Experience: •5+ years of experience in transportation, logistics, fleet operations, supply chain, or a related operational environment preferred Required Skills: •This is a hands-on senior operations leadership position responsible for helping drive the day-to-day performance of our transportation operation. We are seeking an experienced transportation professional who understands how drivers, equipment, freight, customers, planning, service, and financial performance connect. •Work closely across Planning, Driver Management, Customer Operations, Maintenance, Brokerage, Sales, and leadership to improve fleet utilization, service performance, communication, accountability, and operating consistency. •This role requires strong operational judgment, problem-solving ability, comfort working with data and KPIs, and the ability to identify issues early and help teams take action. •Help lead daily transportation operations from freight acceptance through planning, dispatch, execution, and delivery •Improve fleet utilization, driver productivity, equipment positioning, and service performance •Identify opportunities to reduce deadhead, detention, delays, and other operational inefficiencies •Monitor operational and financial KPIs and identify trends or areas requiring attention •Develop a strong understanding of customer freight patterns, lanes, capacity needs, and service expectations Qualifications: •Direct message the job poster from Capital Logistics Group •Sales Enablement & L&D Leader | Internal Communications Strategist | Building High-Performance Teams Through Training, Content & Connection •CLG Transportation is a growing, asset-based transportation company focused on delivering reliable service, strong driver support, and efficient transportation solutions to our customers. As we continue to grow, we are investing in stronger operational leadership, greater visibility, and more consistent execution across our transportation network. •You are a hands-on operations leader who understands how day-to-day transportation decisions affect service, drivers, equipment, customers, and financial performance •You can balance the big picture with the operational details •You identify problems early and are comfortable helping teams work through competing priorities •You are confident using KPIs, dashboards, and operational data to identify opportunities for improvement •You communicate clearly and work effectively across departments and levels of leadership •You know how to establish expectations, reinforce accountability, and develop team members •You bring a strong sense of ownership, sound judgment, and a practical approach to problem-solving Compensation: •$85,000 - $115,000 / year •Base salary plus performance-based bonus opportunity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!