Hiring: Senior Manager, Salesforce Marketing Cloud Technical Architect Company: CHANEL Location: New York, United States Job Posted Time: 2026-09-10 12:55:39 Employment Type: Hybrid Target Skills & Keywords : BigQuery, ETL, GDPR, HubSpot, SQL, Salesforce About the job Experience: •7 years in Salesforce Marketing Technology and a passion for leading product evolution. •7 years of hands-on technical architecture experience with Salesforce Marketing Cloud and other leading marketing automation platforms (e.g., Adobe Campaign, Oracle Eloqua, HubSpot) Required Skills: •Architect Powerful Solutions: Design robust Marketing Cloud architecture, including data models and automation frameworks that deliver seamless and scalable campaign execution •Guide Key Decisions: Influence platform configurations, custom development, and integration patterns, ensuring each solution is tailored to Chanel’s business needs •Integrate Seamlessly: Technical oversite of Salesforce Marketing Cloud connectivity with CRM system, client engagement channels, and personalization platforms, ensuring a unified client experience •Ensure Smooth Data Operations: Develop APIs, data connectors, and middleware for real-time data flow, enabling accurate and timely insights across teams •Optimize Automations: Build and refine advanced automations using tools like Automation Studio and Journey Builder, leveraging scripting to personalize every client interaction, in partnership with the business •Drive Personalization Technology: Lead the technical integration of dynamic content, segmentation, and personalization logic, elevating the client journey •Champion Data Excellence: Model client data, orchestrate ETL processes, and define data extension strategies that support marketing objectives and drive business growth •Safeguard Data Integrity: Maintain data hygiene, security, and compliance across all integrated systems, upholding Chanel’s reputation for excellence and trust Qualifications: •Mentor & Empower: Guide and train developers, administrators, and marketers on SFMC capabilities, fostering a culture of continuous learning and technical mastery •7 years of experience in Technical Architecture with a minimum of 5 years of Salesforce Marketing Cloud expertise. Salesforce Certifications- Marketing Cloud Administrator is strongly preferred Compensation: •$87,500 - $190,000 / year •Other components [may/will] include bonus potential, benefits, and/or perks Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!