Hiring: Senior Manager, Quality, Specialty Company: Airbnb Location: United States Job Posted Time: 2026-09-03 02:13:06 Employment Type: Remote Target Skills & Keywords : Compliance, Make About the job Experience: •12+ years in Customer/Community Support, Quality, Operations, or Trust & Safety, with direct experience leading quality programs in sensitive, high-stakes, or regulated support environments. Required Skills: •The Community You Will Join •The Difference You Will Make Qualifications: •COPC certification; Six Sigma Green or Black Belt. •Background in program management, change management, or organizational design within a high-growth tech environment. •Experience working in or closely with BPO/vendor governance models at scale (1,000+ partner FTEs across multiple sites and geographies). •Our Commitment To Inclusion & Belonging •Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. •We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. •How We'll Take Care Of You Compensation: •$192,000 - $235,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!