Hiring: Senior Manager, Learning Operations Managed Services Company: Deloitte Location: New Orleans, LA Job Posted Time: 2026-09-03 11:08:14 Target Skills & Keywords : Credentialing, Vendor Management About the job Experience: •8+ years of experience working at a global professional services firm, consulting firm, or learning business process outsourcing provider •3+ years of experience, within the last 5 years, in an external consulting environment •3+ years of experience selling and closing managed services or business process outsourcing engagements •4+ years of experience leading enterprise learning operations across corporate learning and development, customer education, or partner enablement, including content development, learning administration, helpdesk support, or vendor management •1+ years of experience applying AI or automation in learning operations, including content authoring, workflow automation, or analytics Required Skills: •Be instrumental in scaling Deloitte's learning managed services capabilities for large enterprise clients-operating as a strategic partner, not an order-taker. •Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators. Qualifications: •Bachelor's degree •Demonstrated capacity to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve. •Limited immigration sponsorship may be available. •Master's degree or Master of Business Administration (MBA) •You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Compensation: •$171,600 - $338,300 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!