Hiring: Senior Learning & Development Designer – AI Enablement Company: HTC Global Services Location: Dearborn, MI Job Posted Time: 2026-09-15 12:34:09 Target Skills & Keywords : Change Management, Digital Transformation, Microsoft Excel, Microsoft PowerPoint, Stakeholder Management, User Experience About the job Experience: •2+ years of experience supporting enterprise AI, digital workplace, productivity, or Microsoft 365 adoption programs. •5+ years of experience building persona-based learning and change strategies tied to business use cases and measurable adoption outcomes. Required Skills: •Senior Learning & Development Designer – AI Enablement •The Senior Learning & Development Designer – AI Enablement will lead the design, development, and delivery of enterprise-scale learning experiences that build AI fluency, accelerate adoption of Microsoft 365 Copilot, and help employees apply approved AI tools responsibly in their daily work. •Develop enterprise-wide training and change enablement strategies that support large-scale AI adoption across regions, functions, roles, and levels of digital maturity. •Design role-based learning curricula for Microsoft 365 Copilot, Copilot Studio concepts, and other approved AI tools, tailoring content to multiple audiences, business workflows, and stages of the adoption journey. •Create learning journeys that move employees from awareness to confidence, practical application, responsible use, and sustained behavior change. •Identify audience-specific change impacts, adoption barriers, gaps, resistance points, and reinforcement needs, and translate those insights into targeted learning and enablement plans. •Facilitate virtual and in-person training sessions, workshops, office hours, and labs for employees, leaders, champions, and targeted personas. •Partner with technology, change management, communications, HR, security, and business stakeholders to align learning content with enterprise priorities, governance expectations, business readiness, and change plans. Qualifications: •Significant experience designing and delivering training and change enablement strategies for a large, complex, global enterprise. •Demonstrated expertise in Microsoft 365 Copilot, including practical use across Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, Teams, and enterprise chat experiences, as well as basic agent building. •Broad understanding of AI tools, responsible AI practices, prompt design, AI-enabled workflow transformation, and emerging trends in enterprise AI adoption. •Strong instructional design capabilities, including needs analysis, audience segmentation, curriculum architecture, learning objectives, assessment methods, adoption reinforcement, and blended learning design. •Proven facilitation skills with the ability to lead engaging, practical, and outcome-focused training sessions for diverse global audiences. •Demonstrated capacity to simplify complex technical concepts into plain language, practical examples, and actionable guidance. •Strong stakeholder management skills with the ability to collaborate across functions, influence without authority, and manage competing priorities. •Comfort working in a fast-moving technology environment where tools, policies, and user needs continue to evolve. •Operational familiarity with Copilot Studio, agent concepts, or low-code/no-code automation platforms. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!