Hiring: Senior Lead Technical Program Manager - Infrastructure Company: Klaviyo Location: San Francisco, CA Job Posted Time: 2026-09-12 13:06:39 Target Skills & Keywords : Asana, CI/CD, Jira, Linear, Program Management, REST, SaaS About the job Experience: •8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech. Required Skills: •Be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale. •Juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. Qualifications: •Technically fluent. You've worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status. •A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don't wait for the next meeting to surface a problem. •Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment •AI-first in how you work. You don't just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run. •Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don't need a clean problem statement to get started. •Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly. •Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking. •Preferred Experience (guidance, Not Gates) •Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams. •Operational familiarity with cloud infrastructure, FinOps, security operations, and software migration programs. Compensation: •$192,000 - $288,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!