Hiring: Senior L&D Specialist Company: Gusto Location: Denver Metropolitan Area Job Posted Time: 2026-09-10 14:47:59 Employment Type: Full-time / Hybrid Target Skills & Keywords : Content Design, LLM, Program Management, Stakeholder Management About the job Experience: •5+ years of L&D experience required Required Skills: •Here’s What You’ll Do Day-to-day •Facilitate in-person, virtual, and hybrid learning sessions across at least six distinct and complex knowledge areas, demonstrating a deep understanding of subject matter and the ability to tailor delivery for various audience levels, including mid & senior leadership participants. •Take the lead in creating an inclusive and dynamic learning environment that challenges participants to apply critical thinking and problem-solving skills in real-world scenarios. •Actively engage learners through interactive techniques, real-world examples, and structured activities that reinforce course content and objectives. •Provide feedback & coaching to learners in real-time, offering guidance and support to enhance their understanding and skills development. •Design and facilitate sessions that teach CX teams how to use AI tools responsibly and effectively in their daily workflows. •Leverage AI-assisted tools to enhance participation and personalization during live training. •Uses insights from AI-driven learning platforms to tailor discussions, provide targeted feedback, and reinforce learning outcomes. Compensation: •$91,065 - $112,314 / year •We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!