Hiring: Senior IT Support Technician Company: Form Energy Location: Berkeley, CA Job Posted Time: 2026-09-16 15:28:32 Employment Type: Full-time / Remote Target Skills & Keywords : Jira, Slack, User Experience, VPN About the job Experience: •4+ years of IT experience. Required Skills: •Provide tier 1-3 and some tier 4 support to Form Energy employees. •Configure, maintain, and support IT hardware including user laptops, desktops, and lab computers. •Install and configure appropriate software according to specifications; set some of these specifications. •Maintain and troubleshoot local networks. •Set up new printers, office and lab. •Plan and work on special projects. •Assist with the onboarding of employees. •Manage an inventory of IT assets and supplies. Qualifications: •College degree or equivalent work experience and 4+ years of IT experience. •IT support / helpdesk experience with Windows and Mac in an AD environment. Must have extensive Mac experience. •Device management experience, including computer and MDM management. •Outstanding customer service skills, communication and organizational skills. •Demonstrated capacity to multitask; a quick learner who is adaptable. •Excellent troubleshooting skills, including the ability to troubleshoot network connectivity issues. •Demonstrated capacity to move up to 50 lbs and work in small spaces. Ability and willingness to work in a lab is required. •Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!