Hiring: Senior IT Support Analyst - Client Services Company: Casey's Location: Ankeny, IA Job Posted Time: 2026-09-10 12:54:20 Employment Type: Remote Target Skills & Keywords : Azure, PowerShell, Root Cause Analysis, ServiceNow, User Experience About the job Experience: •3+ years of progressive IT support experience with increasing technical responsibility. Required Skills: •The Senior IT Support Analyst is a highly visible technical leader within Client Services, responsible for advancing the end-user technology experience across Casey’s enterprise. Qualifications: •Bachelor's degree in information technology, Computer Science, Information Systems, or equivalent experience. •Demonstrated ability to lead complex technical problem solving across endpoints, workplace, collaboration, and end-user computing technologies. •Hands-on experience administering Microsoft Intune, including configuration profiles, device enrollment and token management, MDM troubleshooting, policy deployment, and endpoint compliance support. •Expertise supporting Windows 11, Microsoft 365, SCCM, Windows Autopilot, endpoint security platforms, and enterprise applications. •Effective communication skills with the ability to engage technical teams, business partners, and executive leadership. •Demonstrated technical leadership, mentoring, and complex problem-solving abilities. •Demonstrated commitment to delivering exceptional end-user experience through proactive support, problem management, and continuous improvement. •Microsoft Certified: Azure Administrator Associate (AZ-104) Compensation: •Other factors impacting pay include local prevailing wages and internal equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!