Senior IT Engineer
Blockchain.com - Dallas, TX
Hiring: Senior IT Engineer Company: Blockchain.com Location: Dallas, TX Job Posted Time: 2026-09-10 11:35:33 Employment Type: Full-time Target Skills & Keywords : Blockchain, Jira, Notion, SaaS, Slack, Systems Engineering, TCP/IP, Vendor Management, Zoom, macOS About the job Experience: •5+ years of experience in IT support or systems engineering, with a track record of operating independently and thriving under pressure in fast-paced environments Required Skills: •Provide comprehensive and timely IT support to all employees, including VIP and C-suite executives, delivering white-glove service with professionalism and discretion •Exercise security best practices and monitor and train employees to do the same •Maintain and provision employee hardware and software for a global workforce, leveraging Apple Business Manager and MDM platforms to deploy policies, push updates, and apply patch fixes at scale •Perform onboarding, offboarding, and re-provisioning procedures efficiently and securely •Actively facilitate and support setup and management of new and existing infrastructure, including office builds and fit-outs from the ground up •Manage and administer core SaaS platforms at an admin level, including Slack, Jira, Notion, 1Password, Google Workspace, and Apple Business Manager; additional experience with Microsoft 365, Adobe, and DocuSign is a plus •Support employees with AI tools (Claude, ChatGPT, Gemini and similar) and handling queries, troubleshooting, and providing admin-level guidance to help teams get the most out of AI in their workflows •Manage office LANs, Wi-Fi, and video conferencing systems, with hands-on experience supporting AV hardware (Logitech, Owl) and platforms (Google Meet, Zoom) Compensation: •Full-time salary based on experience and meaningful equity in an industry-leading company Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!