Hiring: Senior Instructional Designer Company: Synthesia Location: New York, NY Job Posted Time: 2026-09-16 17:28:46 Employment Type: Hybrid Target Skills & Keywords : Datadog, Design System, Nomad, REST, Stripe About the job Required Skills: •Run the discovery that decides what we build: talk to customers, interrogate product usage and support data, work with Product, CS, and Support to find where learners are actually getting stuck. •Separate real learning needs from content requests. Say no to the ones that don't hold up, and make the case for the ones that do. •Define audiences, personas, prerequisites, and success measures before design begins. •Bring evidence, not vibes. Your recommendations should be defensible. •Own Learning Design •Design courses, certifications, learning paths, and live sessions grounded in strong instructional design principles. •Turn complex product concepts into clear, sequenced, outcome-driven learning experiences. •Produce the design artefacts the pipeline runs on: learning objectives, outlines, storyboards, assessment strategy, activation hypothosises and format decisions. Qualifications: •A senior instructional designer with real depth in needs analysis and design, and a portfolio that proves it. •Someone who thinks in systems and pipelines, not just individual assets. •A strong peer — you're at your best in a team of good designers, you share work before it's finished, and you take critique as a gift rather than a threat. •A confident facilitator and public speaker, online and in person, who genuinely enjoys a room and a stage. •Fluent with AI beyond prompting — you've built agentic or multi-step workflows and iterated on them with real rigour. •Allergic to slop. You'd rather ship three excellent things than thirty forgettable ones. •Comfortable being both the design authority and a pair of hands, depending on what the week needs. •Customer-obsessed, and at home in a fast-moving, product-led environment. •Proven senior-level instructional design experience, including owning needs analysis and design end-to-end. •A portfolio of real-world customer-facing or professional learning experiences you designed. Compensation: •$115,000 - $135,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!