Hiring: Senior Inkjet Applications Engineer / Manager – Billerica, MA Hybrid Company: Cabot Corporation Location: Billerica, MA Job Posted Time: 2026-09-02 18:03:57 Employment Type: Remote Target Skills & Keywords : Make, R About the job Required Skills: •This role is a key position with global exposure within the inkjet team to help grow business through greater technical penetration of customer accounts and more effective adoption of Cabot products through the responsibilities below: •The customer-facing technical expert supporting the adoption and successful use of Cabot's inkjet dispersion technologies in the Americas region. •Serves as the principal technical service conduit between other regions and Cabot’s inkjet R&D hub in Billerica, MA with 1 direct report. •The successful candidate will increase Cabot’s profile as a valued technical partner by enabling customer technical success and helping guide the customer’s development of ink solutions. In doing so, the candidate will improve Cabot’s understanding of market needs through market-leading customers. •Adapts Cabot knowledge and technical capability to a wide range of customer needs by leading rapid-turnaround laboratory projects for both troubleshooting and prototyping ink/dispersion solution concepts. •This role is based at the Billerica, MA location, but is eligible to participate in the current Hybrid Working Arrangement program (Monday/Friday remote and Tuesday-Thursday in office). •How You’ll Make An Impact •Leads the technical discovery process to define customer performance requirements, ensuring customer needs are translated into actionable ink/dispersion solutions and Cabot R&D plans. •Instructs customers on broad techniques to evaluate and adopt Cabot dispersion products. Proactively thinks through customer engagement strategies. Works cross functionally and with broad latitude within Cabot to ensure customer needs are met and Cabot products are effectively considered for adoption. •Leads technical visits to customer locations, independently and with Sales, to support customer trials, evaluations, and problem-solving activities. •Identifies and anticipates emerging trends of new product opportunities by assimilating customer challenges observed at multiple customers. •Supports Sales as a recognized expert technical advisor. •Establishes and oversees quick-turnaround laboratory work on existing or prototype products and ensures prompt completion with written reporting. Manages the investigation and resolution of product/performance related customer complaints. Ensures technical inquiries from the field are promptly and effectively answered. •May participate in exhibitions as an expert in the application of Cabot products and solutions. •Provides leadership to direc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!