Hiring: Senior Help Desk Company: CSI Companies Location: Winchester, VA Job Posted Time: 2026-09-16 18:28:43 Employment Type: On-site Target Skills & Keywords : DNS, Jira, Microsoft Office, ServiceNow, TCP/IP, VPN About the job Experience: •5 years of Desktop Support, Help Desk, or IT Support experience. Required Skills: •We are seeking a motivated and self-driven •Provide desktop and laptop support for end users. •Troubleshoot and resolve hardware, software, printer, and peripheral issues. •Install, configure, and maintain PCs, laptops, mobile devices, and related equipment. •Support Windows operating systems, Microsoft Office applications, and standard business software. •Diagnose and resolve basic network connectivity issues, including Wi-Fi, VPN, and LAN troubleshooting. Qualifications: •3–5 years of Desktop Support, Help Desk, or IT Support experience. •Strong troubleshooting skills for hardware, software, and operating systems. •Basic networking knowledge, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity. •CompTIA A+, Network+, or similar certification preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!