Hiring: Senior Help Desk Technician Company: firstPRO 360 Location: Atlanta, GA Job Posted Time: 2026-09-10 14:27:59 Target Skills & Keywords : ServiceNow About the job Experience: •3+ years of hands-on helpdesk or desktop support experience. Qualifications: •Proficiency in Windows environments, Active Directory, and Microsoft 365. •Fluency with ServiceNow or a comparable ITSM ticketing platform. •Strong soft skills, including a customer-service mindset and meticulous attention to detail. •Bachelors Degree in Computer Science or similar field (or equivalent experience) Compensation: •$70,000 - $80,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!