Senior Forward Deployed Engineer

Retell - San Francisco Bay Area

Hiring: Senior Forward Deployed Engineer Company: Retell Location: San Francisco Bay Area Job Posted Time: 2026-09-15 11:18:55 Employment Type: On-site Target Skills & Keywords : CPT, JavaScript, LLM, Microsoft Excel, Python, User Experience About the job Experience: •2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder). Required Skills: •Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell! •As a Senior Forward Deployed Engineer, you’ll deliver Retell’s voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You’ll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights. •Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly. •Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks. •Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools) •Partner with sales to engage clients to gather requirements, prototype demos, and present system designs. •Scope projects, resolve blockers, and align teams with concise updates. •Codify reusable patterns into tools or platform components. Qualifications: •Have a Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering. Compensation: •100% coverage for medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!