Hiring: Senior Field Services Representative Company: Phoenix Defense, LLC. Location: Orlando, FL Job Posted Time: 2026-09-16 12:20:34 Target Skills & Keywords : Configuration Management, Linux, Microsoft Office, Phoenix, Program Management, Security Clearance About the job Experience: •5-8 years of increasingly complex and progressive experience in computer system/network engineering •8 years of increasingly complex and progressive experience in computer system/network engineering •8 years of experience in computer system/network engineering •Over 8 years of experience in computer system/network engineering Required Skills: •Install and configure computer hardware, peripherals, related devices, network cabling and related infrastructure •Install, maintain, and troubleshoot low voltage Electronic Security System (ESS) components including Closed Circuit Television (CCTV) cameras, access control card readers, and door contacts •Evaluate low voltage audiovisual and video teleconference systems for compliance with customer requirements •Accomplish troubleshooting and analysis of issues experienced in the field during installation and maintenance events •Provide training to customer personnel. Must be able to work and interact with local personnel, including civilians, contractors, and military •Provide testing, installation, and configuration expertise for the support of user requirements of Commercial off the Shelf (COTS) software and hardware •Provide technical analysis, recommendations, and implementation plans for COTS hardware configurations, IT Networks, computational systems, and virtualization deployments •Interface directly with vendors to evaluate new products and resolve equipment configuration/design issues Qualifications: •Bachelor’s degree in information technology, MIS or related field or equivalent professional work experience or certifications •Advanced understanding of IT devices such as servers, routers, switches, associated software tools, cabling, network layout and design •Relevant network certifications and training related to network establishment and virtualization •Able to work and communicate well both orally and written in a team environment as this position involves regular interfacing with customer personnel •Extensive experience with Microsoft Office products •Familiarity and experience using hand and power tools •Currently have or be able to obtain a SECRET level US Government security clearance •Due to the nature of work performed, U.S. citizenship is required •Security+ Certification or the ability to obtain one within 60 days of hiring •Self-starter able to work under minimal supervision while having the skillset to manage the workload of junior personnel Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!