Hiring: Senior Engineering Manager Twilio’s Conversational Agents Company: Twilio Location: United States Job Posted Time: 2026-09-10 11:22:40 Employment Type: Remote Target Skills & Keywords : AI, LLM, Twilio About the job Experience: •5+ years hands on experience as an engineer writing production-grade code in a modern programming language (language agnostic) •3+ years of experience directly supervising teams of engineers across different disciplines. Required Skills: •Lead the engineering strategy and execution for enabling customer AI agents to securely and reliably consume Twilio platform capabilities. •Build and scale systems that power AI agents for Twilio’s internal business operations, improving efficiency and automation. •Collaborate across product, platform, security, and go-to-market teams to identify high-impact AI agent use cases and deliver production-ready solutions. •Cultivate a high-performing engineering team by hiring, mentoring, and developing managers and engineers across a rapidly evolving technical space. •Drive operational excellence by establishing clear metrics, performing roadmap planning, and ensuring reliability, compliance, and continuous improvement. •Acquire new technical skills and knowledge in a fast-paced, high-delivery environment. There will be a steep learning curve to this job, you should be comfortable diving in the deep end and creating clarity for yourself. Qualifications: •Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! •Demonstrated success in shipping products to production, testing ideas early with customers and iterating rapidly on their feedback. •Strong customer focus, our feedback loop with customers will be very tight •Excellent written and verbal communication skills. Our ideas will only be as good as our ability to share them. •Passion for emerging technologies and staying up to date on their latest developments •Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. •This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Compensation: •$207,200 - $259,000 / year •This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!