Hiring: Senior Director, TruOps Transformation Enablement Company: TransUnion Location: Chicago, IL Job Posted Time: 2026-09-15 12:07:40 Employment Type: Hybrid Target Skills & Keywords : Change Management, Digital Transformation, Salesforce About the job Experience: •12+ years of experience leading change management, communications, training, adoption, organizational effectiveness, or enterprise transformation initiatives in complex organizations. Required Skills: •Define and lead the change management, communications, training, and adoption strategy for the TruOps Digital Experience portfolio, establishing a proactive and scalable discipline across the organization. •Establish governance, frameworks, methodologies, and tools for stakeholder analysis, change impact assessments, organizational readiness, resistance management, communications, training, and reinforcement. •Lead change management for the Quote-to-Delivery transformation and Salesforce implementation, partnering closely with functional leaders, business partners, and the system integrator to support successful U.S. and international deployments. •Advise executive sponsors and program leaders on organizational readiness, stakeholder engagement, adoption strategy, change risks, and actions needed to achieve business outcomes. •Develop compelling narratives and audience-specific messaging, representing the program in executive meetings, roadshows, town halls, steering committees, and other leadership forums. •Proactively engage stakeholders to build understanding, address resistance, reinforce behavioral change, and increase adoption of new tools and processes. •Establish adoption measures, key performance indicators, feedback loops, and reporting that connect change activities to business outcomes and value realization. •Build and lead a high-performing team responsible for change management, communications, training, and adoption across transformational initiatives and ongoing platform enhancements. Compensation: •: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!