Hiring: Senior Director, Solutions Engineering | Americas | Remote Company: Grafana Labs Location: United States Job Posted Time: 2026-09-10 12:10:46 Employment Type: Remote Target Skills & Keywords : Grafana, Salesforce About the job Experience: •3+ years in a Director-level role leading a team, plus 5–10 years in high tech in technical roles Required Skills: •Recruit, ramp, and mentor a team of presales SE leaders and ICs from diverse backgrounds, balancing hands-on fieldwork with team leadership. •Know our products and demos well enough to step into customer conversations and move deals forward directly. •Own the region's numbers (ARR, NRR, pipeline coverage, forecast accuracy) and run a consistent forecasting cadence with your team. •Act as executive sponsor for key accounts, and support the team's evaluations, demos, deep dives, and POVs. •Interface directly with Sales leadership on customer programs and community/company events that drive adoption and expansion. •Partner with Product and Engineering to represent customer needs and prioritize based on data, not just requests. •Build programs and collateral that help key customers succeed in adopting our technology. •Identify and enable channel partners at the local, geo, and global level. Qualifications: •A hands-on approach to the technology: you stay current on the product and get directly involved in demos, deep dives, and POVs •A track record of success in a fast-paced, high-growth, remote-first startup environment •A track record of owning a book of business and directing your team's work to exceed quarterly targets •Open-source selling or cloud-first/PLG go-to-market experience is a plus •In the US, the OTE compensation range for this role is $337,000 - $425,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. •Why You’ll Thrive At Grafana Labs •100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. •Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. •Transparent Communication – Expect open decision-making and regular company-wide updates. •Innovation-Driven – Autonomy and support to ship great work and try new things. Compensation: •$337,000 - $425,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!