Hiring: Senior Director, Professional Services Company: Celonis Location: New York City Metropolitan Area Job Posted Time: 2026-09-16 11:56:22 Employment Type: Full-time / Remote Target Skills & Keywords : Accessibility, SaaS, Stakeholder Management About the job Experience: •1-2 year) strategic plans for the multiple verticals within services practice, representing your sub-region in QBRs and strategic management forums. •1-2 year horizon) and managing a P&L or services forecast. •2 year) strategic plans for the multiple verticals within services practice, representing your sub-region in QBRs and strategic management forums. •9+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the SaaS industry. •7+ years of leadership experience managing multiple vertical, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams. Required Skills: •As a Senior Director of Professional Services •, you will lead the strategy, growth, and delivery excellence of our Services practice at Celonis. You will manage a sub-regional portfolio of customers and lead multiple high-performing teams each one consisting of 10+ Consultants and Project Managers. •Strategic Practice Leadership •Business Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the multiple verticals within services practice, representing your sub-region in QBRs and strategic management forums. •Forecasting & Operations: Maintain accountability for the Services resource forecast, balancing cost, quality, and speed to ensure a highly efficient and healthy business unit. •Vertical Innovation: Drive the development of Celonis delivery assets and solutions. Define service delivery strategies for new products in your area and act as a sub-regional sponsor for Global Programs. •Executive Sponsorship: Serve as the Services Project Sponsor for your portfolio, performing ongoing health checks to govern scope, schedule, and budget. Act as the primary point of escalation for critical project issues. •Customer Impact: Own customer health and engage directly with customer stakeholders (CoE Leads/Middle Management) to mitigate risks and drive success initiatives like Go to Green. Compensation: •$204,000 - $240,000 / year •Flexible work environment (work from home / hybrid options) •Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!