Hiring: Senior Director of Incident Management and Investigations Company: Elwyn Location: Media, PA Job Posted Time: 2026-09-16 19:44:04 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Risk Management, Root Cause Analysis About the job Experience: •170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Required Skills: •Directs and manages regulatory incident management and investigations including planning, supervising, and coordinating the reporting and investigation of state and program required incidents, including abuse, neglect, client rights violations, and exploitation incidents as required by program regulations and organizational policies •Directs and manages the day-to-day work of incident coordinators and investigators •Provides leadership and team management to incident coordinators and investigators, monitors and approves timecards, ensures appropriate use of overtime and PTO, participates in recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination •Collaboration and communication: Effectively represents the department and communicating with various stakeholders, including government agencies, community groups, decision-makers, and the public •Reviews investigation reports prior to administrative wrap-up meetings to ensure they are well written, compliant with regulations and policies and complete •Attends Administrative Review Committees and supports incident coordinators and investigators in leading, presenting and completing investigation wrap-ups •Periodically accompanies investigators during investigation activities to model and train on proper investigation techniques and conduct •Collects, reviews, and refines data to identify trends for specific areas based on investigations and findings Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!