Hiring: Senior Director of Customer Success Company: iManage Location: Chicago, IL Job Posted Time: 2026-09-15 12:55:44 Target Skills & Keywords : Product Management, Product Strategy, Project Management, Risk Management, SaaS, Salesforce, Stakeholder Management About the job Experience: •10+ years of customer success, account management, or customer-facing leadership experience in a B2B SaaS environment, with proven track record managing strategic customer portfolios. Required Skills: •Lead our Americas team dedicated to ensuring our customers achieve their desired outcomes while growing their relationship with iManage. •Own customer retention, adoption, and advocacy across a high-impact portfolio, leveraging your ability to inspire teams, build trust with executives, and drive meaningful business impact across the organization. •IM Responsible For Leadership & Team Development Compensation: •$225,000 - $275,000 / year •Flexible work environment (work from home / hybrid options) •Bonus Points If I Have Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!