Hiring: Senior Director, Digital Strategy - Digital & Insights Company: FTI Consulting Location: Washington, DC Job Posted Time: 2026-09-11 15:16:10 Employment Type: Full-time Target Skills & Keywords : LLM, Segment About the job Experience: •10+ years of experience in strategic communications, corporate reputation, digital intelligence, insights, analytics, research, or related fields. Required Skills: •Serve on client teams and lead projects; advise on the implementation of digital intelligence, measurement, media analytics, and data-driven reputation strategies. •Work closely with FTI’s data science teams to help operationalize innovative offerings, including media simulations, agentic personas, predictive modeling, and advanced analytics approaches, while bringing these capabilities to internal stakeholders and external clients in a commercially viable and strategically relevant manner. •Help translate complex data science methodologies and outputs into actionable recommendations and strategic counsel for internal teams and clients. •Serve as a point of contact within corporate reputation teams to understand the full suite of research, analytics, and digital intelligence offerings and identify opportunities to integrate them into client approaches. •Identify new opportunities to grow the digital and insights business internally within the Strategic Communications segment, across other FTI segments, and externally. •Employ consumer, stakeholder, and media intelligence platforms to derive insights about client campaigns, reputational issues, and broader audience dynamics, determining strategy as a result. •Conduct and interpret digital intelligence, audience, media, and search audits to diagnose communications gaps, reputational risks, and competitive positioning. •Monitor and report on digital, media, and search performance using platforms including Google Search Console, SEMrush, Brandwatch, Meltwater, or equivalent tools, and translate findings into actionable strategy. Qualifications: •What You’ll Need to Succeed •Understanding of primary research methodologies, media analytics, audience intelligence, and data-science-based approaches to communications and reputation management. •Knowledge of and experience with social listening and media intelligence platforms such as Brandwatch and Meltwater. •Operational familiarity with SEO, search strategy, AI-powered search, AEO/GEO, and evolving digital discovery trends. •Demonstrated capacity to synthesize complex datasets and analytics into clear, actionable communications recommendations for clients and senior stakeholders. •Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas. •Demonstrated capacity to travel to clients and FTI office(s) as needed. •Consulting experience and corporate reputation advisory experience preferred. •Strong communications skills, including ability to successfully contribute to a fast-paced team environment and to be responsive to ever-changing sector and client needs. •Demonstrated ability to build communications and reputation strategies grounded in data and insights and convert findings into actionable recommendations. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!