Hiring: Senior Desktop Support Engineer Company: Quartz Health Solutions Location: Madison, WI Job Posted Time: 2026-09-16 12:37:08 Target Skills & Keywords : Configuration Management, PowerShell About the job Experience: •4 years in desktop support installing, configuring, and managing Windows-based systems and related technologies •7 years in desktop support installing, configuring, and managing Windows-based systems and related technologies •10 years in desktop support installing, configuring, and managing Windows-based systems and related technologies Required Skills: •Administer and optimize endpoint management platforms including Microsoft Intune, SCCM/MECM, Autopilot, and Horizon •Lead desktop engineering initiatives, including device deployments, operating system upgrades, software packaging, and endpoint modernization projects •Serve as the senior technical escalation point for complex desktop, virtual desktop, and endpoint-related issues •Manage endpoint security, patching, compliance, and software deployments across the enterprise •Partner with Infrastructure, Cybersecurity, Networking, and business teams to implement technology solutions that enhance employee experience •Develop automation, standards, and best practices that improve efficiency, reliability, and supportability •Monitor endpoint performance and proactively identify opportunities for continuous improvement •Mentor team members, share technical knowledge, and contribute to strategic IT initiatives Qualifications: •Bachelor's Degree and 4 years in desktop support installing, configuring, and managing Windows-based systems and related technologies •Associate’s Degree and 7 years in desktop support installing, configuring, and managing Windows-based systems and related technologies •High School Equivalency and 10 years in desktop support installing, configuring, and managing Windows-based systems and related technologies •Advanced technical expertise in desktop engineering, endpoint management, and enterprise Windows environments •Extensive experience administering Microsoft Configuration Manager (SCCM), Microsoft Intune, Windows Autopilot, and Microsoft Endpoint Manager •Advanced knowledge of Windows operating systems, Active Directory, Microsoft 365, Group Policy, endpoint security, and enterprise desktop architecture •In-depth knowledge of endpoint lifecycle management, software packaging, operating system deployment, and configuration management •Demonstrated ability to troubleshoot complex technical issues using structured problem-solving methodologies •Demonstrated capacity to mentor technical staff and influence technical decisions •Flexible to work evenings and weekends as project and operational needs require Compensation: •$66,800 - $83,400 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!