Hiring: Senior Customer Success Manager, Media Partnerships Company: LiveRamp Location: New York, NY Job Posted Time: 2026-09-10 10:45:26 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •5-7 years Enterprise B2B SaaS Customer Success Management or Account Management experience, with specific emphasis on Media Buying/Selling, Data analytics and Measurement, Cloud, Collaboration, and Identity. •7 years Enterprise B2B SaaS Customer Success Management or Account Management experience, with specific emphasis on Media Buying/Selling, Data analytics and Measurement, Cloud, Collaboration, and Identity. Required Skills: •Customer Success Manager for Media Partnerships at LiveRamp, you will serve as a senior strategic advisor and point of contact for the success of our largest and most strategic Media customers ranging from TV, Audio, Streaming, Social, DSPs, and more. Qualifications: •Serve as a subject matter expert in media ad sales, staying up-to-date with industry trends, best practices, and emerging technologies across, identity, cloud, ad operations, media planning, buying, selling, measurement, programmatic, TV/CTV and more. •Understand the specific use cases and challenges faced by media companies in brand marketing. •Provide strategic guidance to customers on leveraging LiveRamp's solutions to achieve both brand marketing and media ad sales objectives. •Partner cross-functionally with technical resources to optimize and scale Publisher platforms and integrations to reduce friction and increase efficiencies. •Develop strong relationships with key stakeholders within customer organizations, including product, marketing, advertising and data analytics and collaborate closely to understand their unique objectives and challenges. •Coordinate with LiveRamp's internal teams, such as sales, product, engineering, and support, to implement and execute client-specific solutions. •Knowledge of the media industry, with a focus on ad sales, ad operations, media planning, buying, selling, and measurement. •Knowledge of marketing strategies for media companies, such as content and tune-in marketing, streaming services marketing, and social media marketing. •In-depth knowledge of DSPs, SSPs, and the programmatic advertising ecosystem. •Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Compensation: •Competitive benefits and rewards package •Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!