Hiring: Senior Customer Success Manager Company: Caseware Location: Atlanta, GA Job Posted Time: 2026-09-10 14:37:41 Employment Type: Full-time / Remote Target Skills & Keywords : AI, Change Management, Product Management, Salesforce About the job Experience: •30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! •Over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! Required Skills: •Interface directly with a portfolio of strategic customers to drive product adoption, usage, and measurable value from their Caseware investment. •Serve as a advisor, combining deep audit and accounting domain knowledge with strong product expertise to help customers optimize workflows, adopt new cloud and AI-enabled capabilities, and achieve their business goals. •Also be a key connection between the customer and our, Account Management, Product Management, Customer Support, and Professional Services teams. •What You Will Be Doing Qualifications: •Applied hands-on capability in Caseware products. •Operational familiarity with Salesforce and customer success platforms. •️Innovation is at our core. •We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. •️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. •️Work-life balance is important to us. •We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. •️We offer competitive compensation, including a competitive salary and comprehensive benefits •️We are driven by impactful work •. Your contributions directly affect how our clients manage financial processes and drive their success. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!