Senior Content Safety Policy Operations Manager - TikTok Safety Product
TikTok - San Jose, CA
Hiring: Senior Content Safety Policy Operations Manager - TikTok Safety Product Company: TikTok Location: San Jose, CA Job Posted Time: 2026-09-11 10:14:19 Target Skills & Keywords : User Experience About the job Experience: •2+ years of experience in Trust & Safety, Content Moderation, Policy Operations, Risk Control, Platform Safety Operations, or related fields. Required Skills: •Working closely with Product, Engineering, Algorithm, Operations, Moderation, Legal, Policy, and Risk Control teams, the Business Governance team drives the development and implementation of governance strategies that protect ecosystem health, mitigate emerging risks, and support long-term business success. •Develop, maintain, and continuously optimize content safety policies and enforcement frameworks for key business scenarios (including Short Drama, Push Notifications, and other content surfaces), balancing compliance requirements, business objectives, and user experience. •Conduct investigations and analysis of policy-violating content, risky behaviors, abnormal accounts, and emerging ecosystem risks; identify root causes and propose scalable safety solutions. •Design and improve content safety strategies and enforcement mechanisms for content, accounts, business entities, and related ecosystem activities to strengthen platform risk management capabilities. •Partner closely with Product, Engineering, Algorithm, Moderation, Operations, Legal, and Policy teams to translate safety policies into executable review guidelines, operational processes, and product capabilities. •Monitor safety performance through data analysis and business feedback, establish measurement frameworks, and drive continuous iteration of safety policies and strategies. •Improve consistency, accuracy, and efficiency across both human review and automated enforcement systems through operational optimization and policy refinement. •Lead or support high-priority safety initiatives and risk mitigation projects, developing solutions for complex and emerging content challenges. Qualifications: •Bachelor's degree or above. •Strong analytical and problem-solving skills, with the ability to translate complex issues into scalable solutions. •Excellent communication and cross-functional collaboration skills. •Demonstrated capacity to work in a fast-paced environment and manage multiple priorities simultaneously. •Data-driven mindset with strong attention to detail •Fluency in written and spoken Chinese is needed to manage stakeholders in China market •Operational familiarity with content moderation workflows, safety policies, or risk detection systems. •TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!