Hiring: Senior Consultant - Healthcare Experience Management Company: Press Ganey Location: California, United States Job Posted Time: 2026-09-10 15:10:46 Employment Type: Remote Target Skills & Keywords : Medicare, Microsoft Excel, Microsoft Office, Project Management, SQL About the job Experience: •5+ years of previous work experience in healthcare experience management (Patient Experience, Member Experience, and/or Brand Experience). Required Skills: •We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. •To put Human Experience at the heart of organizations so every person can be seen and understood. •Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. •Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. •Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. •Dare to innovate: We challenge the status quo with creativity and innovation as our true north. •Better together: We check our egos at the door. We work together, so we win together. •Lead the Future of Healthcare Transformation Qualifications: •Medical practice experience (CGCAHPS) and inpatient/hospital experience (HCAHPS). •Past experience in training and coaching member/patient-facing teams. •Demonstrated experience in driving performance improvement initiatives. •Requires strong data analytic skills. •Advanced skills in MS Office Products (Word, PPT, Excel) to support document preparation. •Demonstrated capacity to work under pressure to meet deadlines and to quickly adapt to multiple priorities. •Bachelor’s degree required and Master’s degree preferred (Disciplines preferred include business administration, health policy and administration, finance, or clinical degree) •The expected base salary for this position ranges from $130,000 to $175,000. •Don’t meet every single requirement? •Additional Information For US Based Jobs Compensation: •$130,000 - $175,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!