Hiring: Senior Configuration Specialist Company: Benchmark Analytics Location: Chicago, IL Job Posted Time: 2026-09-12 13:18:35 Employment Type: Remote Target Skills & Keywords : Agile, Confluence, Jira, Kanban, Project Management, Python, SQL, SaaS, Scrum, Spring About the job Experience: •1+ years of data analysis experience using SQL, Python, or other scripting languages •4+ years in technology/software implementation •4+ years in a SaaS environment, preferably with Enterprise customers •2+ years of consulting experience Required Skills: •Work within an Agile framework to iteratively configure and deploy SaaS solutions •Engage in sprint planning, daily stand-ups, and retrospectives to ensure continuous improvement •Rapidly translate customer needs into configurable solutions that align with best practice •Partner with police and government agencies to understand their workflows and operational needs •Analyze and model business processes using BPMN to document and optimize workflows •Document and communicate configuration changes effectively across teams •Conduct configuration testing and validation before deployment •Create user guides and training materials for configured solutions Qualifications: •In-depth knowledge of BPMN 2.0 (Business Process Model and Notation) with proven ability to model business processes effectively •Proficient in JIRA, Confluence, and BPMN tools •Knowledgeable in data standardization, data mapping, and reporting •Strong technical aptitude with ability to quickly learn new products and technical skills •Excellent data sense with ability to identify patterns and understand central tendencies in both qualitative and quantitative data •Strong problem-solving skills with keen attention to detail •Enjoys working with data, testing assumptions, and conducting exploratory data analysis •Operational familiarity with Agile methodologies including Scrum and Kanban Compensation: •$120,000 - $150,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!