Hiring: Senior Client Success Manager Company: Olomana Loomis ISC Location: Honolulu, HI Job Posted Time: 2026-09-10 07:39:39 About the job Experience: •10+ years of progressive experience in client service, account management, or marketing. •Agency experience in industries such as healthcare, education, construction/building supplies, or financial services desirable. •Strong analytic skills to assess campaign performance and data insights. •Solid understanding of digital and integrated marketing strategies. •Proficient in Google and Microsoft Suites. Required Skills: •Be the go-to person for your clients - keeping them informed, aligned, and confident throughout every engagement •Build trust through consistent communication, honest updates, and a track record of results •Stay ahead of issues before they become problems, and handle them with clarity and professionalism when they arise •Turn client goals into clear briefs and actionable success plans •Track campaign performance, read the data, and make recommendations that move the needle •Connect the dots between what clients need and what our teams can deliver •Manage timelines, budgets, and milestones in close collaboration with account directors •Coordinate across creative, digital, and production teams to keep work flowing Qualifications: •Knowledge of Hawai‘i’s history, culture, and marketplace. •Direct marketing (B2C and/or B2B) •Copywriting, message development, or business writing •Fluency in Japanese, a plus •Paid vacation, holiday, and sick leave •Professional development support •Candidates who pass our screening process will be contacted for an interview. •Bachelor’s degree in Marketing, Communications, Advertising, Marketing, Business, or related field. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!