Hiring: Senior Client Relationship Administrator (Hybrid) Company: Broadridge Location: Edgewood, NY Job Posted Time: 2026-09-11 11:55:18 Employment Type: Hybrid Target Skills & Keywords : AI, Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •3-5 years of experience providing a stellar level of client relationship management? Are you looking to join a leader in the FinTech industry? If so, we’d love to hear from you! •5 years of experience providing a stellar level of client relationship management? Are you looking to join a leader in the FinTech industry? If so, we’d love to hear from you! •3 years of experience in client service and/or sales-related roles, with brokerage industry knowledge preferred Required Skills: •Act as a Client Advocate and interface among all departments on the clients’ behalf •Understand and assist the client with market complexities (e.g. SEC regulations, NYSE, etc.) •Provide timely and accurate updates to clients for inquiries and issues, including proactive updates to projects •Engage clients and assist them through the suite of electronic products the department supports, explaining in a way that is clear and easy to understand •Utilizing Microsoft Excel, PowerPoint, Word to provide metrics data to clients and internal teams •Managing SLAs (Service Level Agreements) for clients according to their individual contracts Qualifications: •Bachelor's Degree preferred •Mastery of MS Office suite of products •Minimum of 3 years of experience in client service and/or sales-related roles, with brokerage industry knowledge preferred •Strong organizational, verbal, and written communication skills •Demonstrated capacity to prioritize, multitask, and follow through with different internal teams to meet deadlines; Highly adaptable and team-oriented •A self-starter with the capability to thrive in a dynamic working environment •Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. •Use of AI in Hiring •US applicants: Click here to view the EEOC "Know Your Rights" poster. •If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!