Hiring: Senior Business Analyst Company: NAC Location: Spokane, WA Job Posted Time: 2026-09-12 14:22:12 Target Skills & Keywords : Agile, Business Analysis, Change Management, Jira, Microsoft Excel, Microsoft PowerPoint, Project Management, Visio About the job Experience: •6–8+ years of experience in business analysis, business process improvement, or related roles. •Business Process and Analysis Skills •Strong ability to understand, document, and improve workflows and business processes. •Comfortable working with evolving information and helping bring clarity over time. Required Skills: •The Senior Business Analyst plays a leading, cross functional role in helping NAC establish clear, practical business processes that support efficient execution, consistent outcomes, and effective day to day operations. •The Senior Business Analyst will also support business systems implementation projects as assigned, helping define requirements, coordinate with stakeholders, and support successful delivery and adoption across the firm. •This position is well suited for someone who enjoys bringing clarity to complex or evolving situations, facilitating alignment across teams, and balancing structure with pragmatism in a collaborative, project driven environment. •Interface directly with leadership and staff to understand how work is performed and help define clear, practical future-state (“to-be”) workflows that support how the firm intends to operate. •Facilitate discussions to align on improved ways of working, including agreement on standard workflows, key handoffs, and decision points. •Identify opportunities to improve consistency, clarity, and efficiency across key processes as they evolve from current to future state. •Create and maintain process documentation that reflects agreed-upon “to-be” workflows and is lightweight, accessible, and useful to the people doing the work. •Help teams align on intended workflows and reduce reliance on informal or ad-hoc approaches over time. Qualifications: •High degree of empathy and customer orientation •Collaborative, service-oriented mindset with ability to work across teams. •Outstanding verbal and written communication skills. •Strong analytical, organizational, and problem-solving abilities. •Demonstrated capacity to meet deadlines, manage priorities, and deliver initiatives successfully. •Professional open-office environment with collaborative work areas and shared resources. •Bachelor’s degree in Business, Information Systems, Operations, or a related field (or equivalent experience). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!