Hiring: Senior Business Analyst (Salesforce) Company: Jostens Location: Minneapolis, MN Job Posted Time: 2026-09-16 16:13:56 Employment Type: Hybrid Target Skills & Keywords : AWS, Agile, Java, Jira, Kanban, Node.js, React, SAP, Salesforce, Scrum, User Experience About the job Experience: •5 years of progressive business-analysis experience, including requirements elicitation, process analysis, process modeling, solution evaluation, and stakeholder facilitation. •4 years of experience supporting Salesforce initiatives or Salesforce-enabled business processes. •At least 5 years of progressive business-analysis experience, including requirements elicitation, process analysis, process modeling, solution evaluation, and stakeholder facilitation. •At least 4 years of experience supporting Salesforce initiatives or Salesforce-enabled business processes. Required Skills: •Business process analysis and improvement •Elicit and analyze business objectives, challenges, requirements, and success measures through interviews, workshops, observation, and review of operational data. •Document current-state processes, identify root causes and improvement opportunities, and design practical future-state processes. •Create process flows and other analysis artifacts that clarify roles, decisions, business rules, handoffs, and system interactions. •Translate business needs into clear, testable functional and nonfunctional requirements, user stories, acceptance criteria, and supporting documentation. •Interface directly with product owners and delivery teams to refine scope, clarify priorities, identify dependencies, and maintain backlog readiness. •Support estimation, sprint planning, demonstrations, retrospectives, and other delivery activities as appropriate. •Partner with Salesforce administrators, developers, architects, integration teams, and support personnel to clarify requirements and resolve functional questions. Qualifications: •Bachelor's degree in business, information systems, technology, or a related discipline, or an equivalent combination of education and directly related experience. •Solid functional working knowledge of Sales Cloud, Service Cloud, core Salesforce platform capabilities, and common integration concepts. •Demonstrated ability to translate business needs into process flows, functional requirements, user stories, acceptance criteria, and test scenarios for administrators, developers, and support teams. •Strong analytical and problem-solving skills, including root-cause analysis, data-informed decision-making, and the ability to draw sound conclusions from complex or incomplete information. •Excellent written, verbal, presentation, and facilitation skills, with the ability to communicate effectively with both business and technical audiences. •Demonstrated capacity to manage multiple priorities, work with confidential information, adapt to changing business needs and technology, and contribute effectively in a team environment. •We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more. •We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away. •We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week. Compensation: •$95,000 - $105,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!