Hiring: Senior Business Analyst Company: Industrial Electric Mfg. (IEM) Location: Austin, TX Job Posted Time: 2026-09-12 12:55:45 Employment Type: Contract / Remote Target Skills & Keywords : Agile, Business Analysis, Confluence, Jira, Machine Learning, Salesforce, Scrum, User Experience About the job Experience: •75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. •5+ years in a Business Analyst role, including demonstrated experience leading stakeholder discovery, shaping recommendations, and writing actionable user stories. Required Skills: •Lead stakeholder discovery and requirements acquisition: Facilitate interviews, workshops, process walkthroughs, and playback sessions with end users and stakeholders to uncover business goals, pain points, business rules, data needs, and success measures; translate findings into clear, testable requirements. •Lead stakeholders to decisions and recommended solutions: Guide cross-functional stakeholders through options, tradeoffs, dependencies, and impacts; present practical recommendations that improve Salesforce-enabled processes, data quality, reporting, automation, and user experience. •Support testing and release readiness: Partner with QA, testers, and business users to define test scenarios, confirm acceptance criteria, coordinate UAT, track and triage issues, and obtain business sign-off for releases. •Document processes and workflows: Create and maintain current and future-state process maps, standard operating procedures, flow diagrams, data requirements, and technical specifications. •Develop user enablement materials: Create job aids, quick reference guides, FAQs, and release communications that support adoption of new or updated Salesforce-enabled processes and systems. •Manage and prioritize the backlog: Maintain traceability from business objectives through epics, user stories, testing, and release. Partner with product owners to prioritize Salesforce, MuleSoft, and AI requirements based on business value, risk, dependencies, and delivery capacity. •Facilitate Agile delivery: Actively lead or participate in backlog refinement, sprint planning, daily standups, sprint reviews/demos, and retrospectives to sustain alignment, remove ambiguity, and improve delivery outcomes. •Leverage AI tools for productivity: Use approved generative AI tools to efficiently generate and improve user stories, test cases, documentation, and analysis while applying sound judgment and validation. Qualifications: •Proven senior-level experience: 5+ years in a Business Analyst role, including demonstrated experience leading stakeholder discovery, shaping recommendations, and writing actionable user stories. •Agile methodology: Direct experience working in an Agile/Scrum environment with hands-on ownership of backlog refinement, sprint cycles, and the relationship between epics, features, user stories, tasks, acceptance criteria, and releases. •Agile tools proficiency: Experience creating and managing epics, user stories, backlogs, workflows, and reporting in Jira or similar platforms. •Salesforce business analysis experience: Demonstrated experience gathering requirements and delivering enhancements within Salesforce. Strong understanding of Salesforce objects, data model, configuration, automation, reporting, security/sharing concepts, integrations, and the Salesforce delivery lifecycle. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!