Hiring: Senior Associate, Merchant Live Order Experience Company: DoorDash Location: Chicago, IL Job Posted Time: 2026-09-10 18:07:18 Target Skills & Keywords : HBase, Make, Rust, SQL, Segment About the job Experience: •2-4 years of experience in strategy / business development / operations / technology / banking / consulting or related experience; high-growth or early-stage startup experience is a plus •4 years of experience in strategy / business development / operations / technology / banking / consulting or related experience; high-growth or early-stage startup experience is a plus Required Skills: •We're hiring a Senior Associate to help lead analysis and execution on programs that reduce missing and incorrect orders. You'll dig into order-level data to size problems and spot patterns, help design and run tests of new merchant interventions, and turn what you learn into solutions. It's a good time to join: we're scaling several interventions that are already working and piloting new ones, so the work you do in your first few months will directly impact the future of Merchant operations. •You will report into the Senior Manager, Order Quality on our Live Order Experience team in our Merchant Strategy & Operations organization. •You’re Excited About This Opportunity Because You Will… •Strategize – Build the strategy for new product features and initiatives, including which merchant segments to target and how to drive engagement •Analyze – Build models to evaluate the, value and opportunity costs of strategic initiatives and define success with KPIs •Experiment – Use data-driven decision-making and sound business judgment to execute tests on everything from adoption to optimization •Influence – Work cross-functionally with our product, support, marketing, account management, finance, and analytics teams to land key initiatives •Make stuff happen – Handle complexity in a detailed and structured way, with a bias to action •We’re Excited About You Because… •You have 2-4 years of experience in strategy / business development / operations / technology / banking / consulting or related experience; high-growth or early-stage startup experience is a plus •You have a Bachelor’s Degree or higher •You’re an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL is a plus •You have a proven track record of leading initiatives, hitting goals, and succeeding in a complex and fast-moving environment •You have expert interpersonal and communication skills •You’re a self-starter – You have a bias towards action and thrive in a fast-paced, constantly changing work environment Compensation: •The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. •In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. •DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive bene Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!