Hiring: Senior Associate, Designation Program Operations Company: New York Life Location: White Plains, NY Job Posted Time: 2026-09-03 11:15:49 Employment Type: Hybrid Target Skills & Keywords : Segment About the job Required Skills: •This role is execution‑ and influence‑focused, partnering closely with Agency Communications, Field Enablement, NYLIC University, the National Development Faculty (NDF) team, and Zone and GO leadership. •Build and run a comprehensive communications calendar for designations, including audience segmentation, timing, channel, sender, and recurring communication rhythms. •Own and deliver activation content packages for leaders, including clear calls‑to‑action, coaching talking points, and consistent program narratives across channels. •Partner closely with Agency Communications and Field Enablement to coordinate cadence and segmentation, reducing perceived email overload while maintaining strong field visibility and alignment. •Run end‑to‑end study cohort operations, including scheduling, enrollment windows, participant management, reminders, and completion pacing across designations. •Implement accountability mechanisms to confirm cohort participation and course enrollment (e.g., surveys, workflows, or other structured confirmations). •Near‑Completer Conversion & Leader Enablement •Own near‑completer execution, including follow‑up cadence, nudges, and handoffs to leaders to drive designation completions. Qualifications: •Strong execution skills with the ability to manage multiple workstreams, timelines, and stakeholders simultaneously. •Excellent written and verbal communication skills, particularly in creating leader‑ready and field‑facing content. •Demonstrated ability to partner across teams and influence without formal authority. •High attention to detail, paired with a bias toward action and follow‑through. •Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!