Hiring: Senior Asset Recovery Specialist Company: GreenState Credit Union Location: Clive, IA Job Posted Time: 2026-09-16 15:12:19 About the job Required Skills: •Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. •Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. •Demonstrates a positive member service (internal and external) focus at all times. •Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. •Ensures confidentiality of member information. •Supports a diverse and inclusive work environment. •Reviews daily delinquency, repossession, recovery, deceased and loss mitigation queues. Completes all necessary follow-ups on accounts via telephone, electronic, and written correspondence. Contacts co-makers, co-borrowers and guarantors. •Makes collection contacts to legal and/or recovery accounts as well as accounts where member is deceased and performs and tasks or duties to aid in collection of past due, charged off or overdrawn accounts. Qualifications: •High School Diploma or GED. •Minimum of five years collection experience. •Demonstrated capacity to complete full analysis of loans to make correct determination on possible repossession, foreclosure, charge off or recovery placement with the goal of mitigating losses and maximizing recoveries for the credit union. •Solid functional working knowledge of legal principles, practices, terminology and research techniques. •Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job may require non-traditional workweek with extra hours including evening and/or weekend duties. •Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. •General knowledge of lien positions & perfections. •Demonstrated excellence in consulting and advising members via telephone and written communication. •Interpersonal and persuasive skills necessary to gather data from several sources and to represent the Credit Union in a positive way during periods of stressful member contact. •Demonstrated capacity to work independently, prioritize assignments, organize work efficiently, and make decisions independent of input from immediate supervisor. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!